Frequently asked questions
If you can't find the answer to your question then please feel free to contact us.
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Accepting a bad check not only means we don't get the funds we're owed, but your bank might also charge us a nonsufficient funds.
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You get what you pay for – if you wish to shop at other sites and receive a bag that reflects the price you paid then by all means you are free to do so. Most of our clients owns real designer handbags therefore we only sell the best items and our price reflects this level of quality
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We sell mirror image quality items. These are the best available in the market period. It cannot get any better. What you see on our website is the same product you will receive
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Our bags and wallets come with a box, authentication cards, and when available pamphlets. Not all brands send pamphlets so we only send the items you can expect with the original. If items are too big then we ship brand shopping bags instead of a box to keep shipping cost low, which is why we make it possible to ship VIA DHL 3 day. If you still want the box you may request at an additional charge.
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Our Bags and wallets are guaranteed to be 100% made of real leather. We use a range of leathers like cow leather.
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All Prices are in € EURO
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We have warranty on all our items unlike most websites and will gladly help with the repair or replacement of any issues deemed to be quality or production issues. Please contact our customer service if you require assistance with this and we will gladly assist you immediately.
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We understand that there are many scams online and that it is difficult to shop online especially for something like our product, but we treat our clients money like our money and this is why our business is successful. We do not push any client to buy as we already receive a high volume of orders – if you do not trust us that is fine and we don’t want you to feel uncomfortable buying from us. If you are wary of sending a large amount of money we suggest you start with a smaller item and once you verify our quality you will definitely be back for more like our other clients. If you still feel wary then please remember shopping with us is a choice, and we want you to be 100% comfortable before buying.
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We guarantee the bag will look like the ones on photos from our catalog. As the saying goes ( What you see is what you get ) We do not bait and switch like the majority of sites selling low quality handbags.
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Check your order status from your account or go
here
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You are most probably not receiving our responses because you need to check your spam folder and place us on your white list. Feel free to contact us and we will get back to you promptly! We receive hundreds of emails daily so please allow 24 hours to a receive a response.
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We add new products weekly and have many products that are not listed. Feel free to contact our customer care about a particular item or brand or use our
online form to request a specific item.
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We accept credit cards, Paypal, Western union and MoneyGram
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We offer a full money back guarantee on purchased items returned within 14 days of receipt. We also guarantee that our products will not be seized by customs. If a customs officer seizes your products we will replace your order free of charge.
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No, but customs may charge an import tax on your items, but in rare occasions they do since we ship as gift with low value.
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Yes, we have a SSL123 bit Secured Socket Layer (SSL) technology to ensure the security of your online purchase. Secured by Comodo. Due to security purposes we never keep our customers information in our database.
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Yes, we offer wholesale . We can provide wholesale pricing per request
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We ship anywhere in the world. We use express courier.
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We ship all our items through courier services to your door. You will receive a tracking number so you can track the progress of your shipment.
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We usually ship out orders in 1-2 days and take 2-3 Business Days to arrive. Occasionally, due to Heavy volume, it can take up to 10 Business days. Shipping to USA, Canada , UK and other countries are 3 day shipping Via DHL.